Refund Application

Your refund may not granted if you do not qualify:

  • You can not claim a refund unless you made the booking. Refunds will not be transferred.
  • You can not notify us or ask for a refund after the booking has expired (train has departed)
  • You must fully complete the information requested
  • You can request a FULL refund up to 24 hours prior to booked sailing. (Tickets Terms and Conditions)